Contact Us

TRACKING LINK NOT WORKING?

You have purchased from BinkyBunny in the last 2 weeks. We are sending you this email to inform you we have moved to a new and vastly improved store. Your current order information will not be available directly other than in the emails we have sent you regarding your order(s). You will not be able to track your package via the link in the emails. Sorry for any inconvenience. If you need any information about your past order(s) you can Contact Us.

The good new is that in the next few days you account will be moved to the new store where you will have a much better shopping experience. Your current password, past order information, and addresses will NOT be moved to the new store for security reasons, you will have to reset your password.

In the next few days you will receive various emails telling you how to reset your password and reactivate your account. We are excited to bring you a better shopping experience along with a bunch of new products. Thanks for your patience.

If you are looking for immediate help with the store use this form to get the fastest response.

You can check your order status on the Order Status Page.

Phone:
  • 1-877-99BUNNY (U.S. Toll Free)
  • 1-510-747-9067

NOTE REGARDING RESPONSE TIME: You will get a faster response via the contact us form as your message is forwarded to our mobile phones. We usually respond to within a few hours (during business hours). Since we are in and out of the office all day, we may not be as timely in responding to the phone number above, though we will call back within 24 - 48 hrs (during business hours).