User Data Deletion Policy

1. Overview

We respect your privacy and are committed to protecting your personal information.
This User Data Deletion Policy explains how you can request the deletion of your personal data that we collect and store through our online store, hosted on Shopify.

2. What Data We Collect

Depending on your activity on our site, we may collect:

  • Account Information: Name, email address, shipping/billing address, phone number.

  • Order Information: Purchase history, payment details (processed securely via Shopify’s payment providers—no full credit card numbers are stored by us).

  • Communication Data: Emails or messages you send to us.

  • Technical Data: IP address, browser type, device information, and analytics data.

3. How to Request Data Deletion

You may request deletion of your personal data at any time by contacting us:

Email: info@binkybunny.com
Subject Line: Data Deletion Request

Please include:

  • Your full name

  • Your email address associated with your order/account

  • Any relevant order numbers

This allows us to verify your identity and process your request securely.

4. What Happens After a Deletion Request

Once we confirm your identity:

  • We will delete or anonymize your personal information from our records, unless retention is required by law (e.g., tax, fraud prevention, or accounting purposes).

  • Shopify, our hosting platform, will also delete applicable personal data in accordance with their Privacy Policy and applicable laws.

  • We will confirm the deletion via email within 30 days of your request.

5. Exceptions to Deletion

We may retain certain data if necessary to:

  • Complete ongoing transactions or resolve disputes

  • Meet legal, tax, or regulatory requirements

  • Prevent fraudulent or abusive activity
    In these cases, your data will be stored securely and used only for the required purposes.

6. Third-Party Services

Some personal data may also be stored with third-party apps or services integrated with our Shopify store (e.g., shipping carriers, email marketing platforms). We will notify these parties of your deletion request where applicable, but you may need to contact them directly for complete removal.

7. Questions & Contact

If you have questions about this policy or your personal data, please contact us at:
Email: info@binkybunny.com
Mailing Address: 1649 Neptune Dr. San Leandro, CA 94577